Privacy Policy
Last updated: May 28, 2026
At NeuroNutrition Clinic, we are committed to protecting the privacy, confidentiality, and security of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information, including details from your executive and sensory assessments, account registration, and consultation records.
1. Information We Collect
We collect personal information to provide safe, affirming, and personalised clinical nutrition, fitness, and counselling services. This includes:
- Screener & Assessment Data: Information submitted via our Executive Function & Sensory Screener, including details about meal prep executive dysfunction, sensory texture aversions, memory challenges with eating, safe foods, and burnout indicators.
- Account Registration: Name, email address, and sign-in details when you create an account.
- Clinical & Counselling Records: Consultation details, clinical notes from 1:1 sessions, and dietary routine history.
- Website Usage Data: Cookies, IP address, and browser information used to keep the website reliable and easy to use.
2. How We Use Your Information
Your data is exclusively processed to deliver high-quality, personalised services, specifically to:
- Create and manage your clinic membership and account profiles.
- Analyse sensory and executive function indexes to offer custom dietary, counselling, and training suggestions.
- Facilitate virtual video or message-based consultation calls.
- Respond to support requests and clinical inquiries.
- Improve our digital booklets, webinars, and resource guides.
3. Security & Data Storage
We use industry-standard safeguards to keep your medical and personal details safe. Your account information and assessment results are securely transmitted and stored with strict access controls.
As a virtual clinic, we ensure that message logs, video call links, and notes are encrypted both in transit and at rest. We do not sell, rent, or trade your personal data under any circumstances.
4. Your Choices & Rights (GDPR & HIPAA Compliance)
Depending on your jurisdiction, you have specific rights regarding your personal and clinical data, including:
- Access: The right to request copies of the clinical or personal files we hold for you.
- Rectification: The right to request corrections to any incorrect or incomplete information.
- Erasure (Right to be Forgotten): The right to request that we delete your account and screener details, subject to regulatory clinical record retention requirements.
- Withdrawal of Consent: The right to opt-out of text-based communication or update your marketing preferences.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, your clinical files, or our data handling practices, please contact our privacy compliance officer at:
